Is the website secure?
Yes, the site is totally secure and safe for you to use. All details are encrypted at checkout stage using Standard Encryption Technology (SSL).
Are your products authentic?
Yes, all our mens designer clothes and accessories are 100% authentic. We also stock unbranded items, but to check out our branded stock please visit our Designer Clearance Outlet section.
How will I know if the item will fit me?
Where necessary our descriptions will include the measurements, so this should give an indication if it will fit or not.
What are your delivery charges?
Delivery to the UK is FREE. For more information please visit our Delivery section.
How can I pay?
We accept payments from all major debit/credit cards or you can pay using your PayPal account.
When will you send the item(s)?
Your item(s) will be dispatched the following working day – guaranteed.
Can I track my item(s)?
All orders are sent by standard post. However, if you chose a trackable service then you can track your item(s). You will be given tracking information where you can view the current status of your shipment.
Do you accept returns?
Yes absolutely – Please refer to our Returns page for further information.
What happens if I receive a faulty item?
In the unlikely event you should receive an item that is faulty then please contact us to arrange collection at no cost to you. Upon receipt we will process a full refund or exchange.
What happens if I received the wrong item?
In the unlikely event you should receive an incorrect item then please contact us to arrange collection at no cost to you. Upon receipt we will process a full refund or exchange.
The image looks different to the product I received
All the images on our website are as accurate as possible. However, due to the differences in monitors and systems used by our customers, colours and shades may not be 'exact' to the true product.
Can I use any of the images from your website?
All photographs used on the website are originated by Gents Clobber and as such, they are protected by copyright. This copyright belongs to Gents Clobber, and restricts any third party reproduction without permission.
What is 'Mix and Match'?
A select few of our mens socks have been separated from multi packs, allowing you a unique opportunity to mix and match the exact styles you want. Gone is the issue of not wanting a particular sock from the multi pack, you get the choose the ones you want! For more information please visit our Mix and Match section.